Last updated: April 4, 2026
We collect information you provide directly to us when you create an account, such as your name and email address. We also collect information about how you use the Service, including the protocols you create, client data you enter, and usage patterns. We do not collect sensitive medical or health data.
We use the information we collect to: provide, maintain, and improve the Service; send you technical notices and support messages; respond to your comments and questions; and send you information about new features and updates. We do not sell your personal information to third parties.
Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.
As a coach using Rootara, you are the data controller for your clients' information. You are responsible for obtaining appropriate consent from your clients before entering their data into the platform and for complying with applicable data protection laws in your jurisdiction. Rootara acts as a data processor on your behalf.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Service.
We may use third-party services for analytics, payment processing, and infrastructure. These services have their own privacy policies and we encourage you to review them. We only share the minimum necessary data with these providers.
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities. To exercise these rights, please contact us at [email protected].
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
For privacy-related inquiries, please contact us at [email protected].